BOOK WITH CONFIDENCE
We know you need assurances in regards to your travel plans and at Coconut Bay Beach Resort & Spa we’re taking every precaution to ensure your stay is care-free and your bookings are worry-free. Our ultimate goal is for our Piece of Paradise to bring you Peace of Mind. Our Paradise Protection Protocols and our worry-free booking and flexible cancellation policies are all in place. To assist in your planning, we have provided below all details about our current specials in addition to our health and safety measures, details about our island’s arrival protocols, our resort experiences and flexible cancellation policies.
OUR LOWEST ALL-INCLUSIVE RATES GUARANTEED * NO RESORT FEES
CARE-FREE ALL-INCLUSIVE GETAWAY
ON 85 SAFE, SECURE & SPACIOUS OCEANFRONT ACRES
- Endless outdoor areas for easy social distancing on our 85 acres including 5 pools, the CocoLand Waterpark and one mile of private beach.
- Limited guest occupancy guarantees more personal space in our abundant public areas.
- Choose from 9 restaurants and 7 bars with socially distant seating or just Take Out if you prefer.
- Relax and enjoy your stay knowing our Paradise Protection Protocols are in place.
- Explore exotic Saint Lucia on government certified tours including our exclusive Catamaran Sail to the Pitons as well as visits to the popular mud baths, ziplining, horseback riding and diving.
- A full-time nurse is located on resort and a physician is on call ready to assist in the unlikely event of a medical issue or emergency.
- We celebrated our Grand Reopening on October 31, 2020 as a Government of Saint Lucia “Covid-19 Certified” resort. Saint Lucia’s travel protocols require visitors have a verified reservation at accommodations designated as “Covid-19 Certified.”
- Airport drivers, taxis and tour providers are Government of Saint Lucia “Covid-19 Certified” operators adhering to strict sanitization, PPE and wellness protocols.
- Select off-property tours and attractions are Government of Saint Lucia “Covid-19 Certified” and available by reservation 24 hours in advance. In addition to our own exclusive Catamaran Cruise to the Pitons you can experience the popular mud baths, ziplining, horseback riding, diving and more. Arrangements can be made upon arrival at the resort tour desk.
HASSLE-FREE CANCELLATIONS & NO CHANGE FEES
Make your reservation knowing there are no fees if your plans change and our staff will be happy to assist with refunds as noted below.
- For arrival 1/1/21 – 12/20/21: Cancel up to 7 days in advance of travel for full refund. Cancel 3-6 days in advance of travel for 100% credit on future stay within 12 months. 2-night cancellation penalty for cancellations inside of 72 hours.
- For arrival 12/21/21-1/2/22: Cancel up to 21 days in advance of travel for full refund or 100% credit on future stay within 12 months. For Cancellations inside of 21 days, full cost of stay penalty.
- NO Shows incur full cost of stay penalty.
- Cancellation confirmation must be received and acknowledged by a member of our reservations staff, in writing, regardless of dates of travel.
- NOTE: Reservations including airline tickets may incur fees/change penalties beyond our control and will be subject to applicable airline policies/restrictions. Some airfares may be non-refundable regardless of cancellation window.
- All policies and procedures are subject to change.