CONCIERGE PRE-ARRIVAL FORM

Guest Info

Additional Information

We are dedicated to making your Caribbean vacation truly unforgettable. Please let us know if you have any special needs or specific preferences so we can ensure your stay is as comfortable as possible. If you’re celebrating a special occasion or have any requests that could make your experience even more memorable, we’d love to hear about it.

Room Selection of Beverages

To ensure your comfort and satisfaction throughout your stay, your room will be stocked once per day between 9 AM and 5 PM with a refreshing selection of beverages, including Coke, Sprite, Piton Beer, and bottled water. To make your experience even more enjoyable, we offer a personalized touch to your in-room amenities.

Please choose one bottle of liquor and/or mixer for your room for the duration of your stay.

Sanctuary SPA

Immerse yourself in our Sanctuary Spa, where expert therapies melt away the tension. Which of our luxurious spa services below are you interested in for your personalized relaxation experience?

*Spa appointments can only be rescheduled 24 hours in advance.

Dinner Reservations

Concierge guests have the option to dine in each à la carte restaurant once per stay. Repeat reservations can be requested with your concierge, subject to availability. Family dining times for children under 12 are available at 6:00, 6:30 and 7:00 PM. While dinner reservations can be made upon arrival to be fair to other guests, 2nd visits, changes and reschedules are subject to availability. Please meet with your concierge for scheduling requests.

NOTE: Restaurant operations vary by day and all restaurants are NOT open every day. Of our 9 dining venues, 6 are a la carte and require reservations. Of the 6, 4 are included under our premium all-inclusive package.
Dining in La Luna and The Greathouse are available at a nominal per person fee ($).

Coconut Walk is the main restaurant open for breakfast, lunch and dinner daily with the exception of Tuesdays and Saturdays when we have themed dinners on the Splash Pool Deck. Tuesdays is Country & Western night and Saturdays is our Caribbean Carnival. Both include a tasty buffet & live entertainment on the main stage.

For your convenience we also host a HARMONY CONCIERGE Adults-Only Dinner on Thursdays and SPLASH CONCIERGE Family Dinner on Wednesdays. Your concierge will be happy to provide additional details and secure your reservation for these special dinners.

Please Select Preferred Time Slot for Each Day of the Week

More Information

For additional assistance on your dining experience, please call 758-459-6000 ext. 6091 or email concierge@cbayresort.com.

Tours & Excursions

Embark on the ultimate Caribbean adventure by exploring our diverse Land Tours, exhilarating Sea Tours, and unforgettable Thrilling Excursions—each designed to immerse you in the vibrant culture, breathtaking landscapes, and natural wonders of the islands for an experience you'll never forget.

Some excursions do NOT operate daily and have minimum participation requirements. Tours cancelled with less than 24 hours notice will incur a cancellation penalty.